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Chapters & Sections (79)
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00:00
Show Opening and Sustainability Series Overview
00:31
Host Introduction and Episode Focus on Corporate Culture
01:01
Guest Introduction and Expertise Overview
01:32
Erica’s Early Life as an Immigrant and Voice Challenges
02:04
Observing Body Language in School and Developing Insight
03:07
Career Path from Wall Street to Connectional Intelligence Research
03:39
Connectional Intelligence as the Next Evolution of Emotional Intelligence
04:11
Defining Connectional Intelligence and Digital Body Language
04:42
Practical Tips for Explicit Digital Communication
05:14
Social Factors in Corporate Culture and Collective Impact
06:16
Example of Cross‑Sector Collaboration: Surfing and Climate Data
06:48
Reflections on Pandemic‑Driven Behavioral Shifts
07:21
Lessons for Building a Better Normal Post‑Digital Shift
07:51
Remote Call Exclusion Experience
08:22
Demand for Inclusive Work Environments
08:52
Case Study: Colgate Fluoride Problem Solving
09:23
Learning from External Expertise
09:53
Reimagining Work Across Silos
10:25
Bottom‑Up Collaboration in Practice
10:56
Balancing Top‑Down and Grassroots Initiatives
11:28
Peer‑to‑Peer Virtual Networks in Law Firms
12:00
Senior Leader Engagement with Emerging Talent
13:00
Introduction to Digital Body Language Book
13:30
Client Story: Kelsey’s Empathy Gap
14:31
Digital vs. In‑Person Body Language Effectiveness
15:32
Introverts Finding Voice in Digital Spaces
16:03
Use of Chat and Captioning to Level the Field
17:06
Reducing Gender Bias Through Digital Body Language
17:38
Building Collaboration Networks to Break Silos
18:09
Measuring Success by Output, Not Hours
18:39
Reimagining Virtual Meetings as TV-Style Engagements
19:11
Managing Work-Life Balance and Zoom Fatigue
19:42
Performance Management to Avoid Remote Bias
20:14
Corporate Culture in a Digital World
21:17
Reimagining Rituals and Boundaries for Digital Engagement
22:18
Adapting Meeting Practices to Foster Psychological Safety
22:49
Balancing Remote and In-Person Collaboration Post-Pandemic
23:20
Meeting Summaries and Future Collaboration Goals
23:52
Remote Team Hosting to Reduce Visual Bias
24:22
Adapting to Client Preferences for Virtual Interaction
24:52
Author’s Background on Digital Body Language
25:22
Shift from Email to Prompt Video Communication
25:54
Summarizing Key Takeaways for Future Practice
26:24
Closing Remarks and Transition to Next Speaker
26:55
Corporate Culture’s Impact on Investment Decisions
27:28
Challenges of Non-Climate ESG Data
27:59
Opportunities in Social Investing
28:31
Data Limitations and Investment Confidence
29:01
Linking Employee Satisfaction to Corporate Performance
29:33
Natural Language Processing of Employee Reviews
30:03
Alternative Data for Predicting Company Outperformance
30:36
Connecting Employee Satisfaction to Investment Returns
31:07
Employee Happiness and Financial Performance
31:38
Redefining Social as Stakeholder Engagement
32:08
Community Impact via Alternative Data
32:39
Data Standardization for Stakeholder Insights
33:10
Climate and Social Data Evolution
33:41
Forward‑Looking Investment Thesis
34:11
Multifaceted Social Hypotheses
35:14
Corporate Culture and Investor Performance
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