Amy Edmondson (organizational behavioral scientist) | Armchair Expert with Dax Shepard

Armchair Expert with Dax Shepard
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Chapters & Sections (194)

00:00 Podcast Introduction and Guest Overview chapter 2
00:00 Host Welcome and Guest Introduction
00:30 Discussion of Psychological Safety Concept
01:00 Personal Anecdotes and Light‑Hearted Banter chapter 4
01:00 Light‑Hearted Costume Commentary
01:33 Poison Ivy Story and Humor
02:03 Discussion of Poison Ivy Origins
02:34 Family Background and Education History
03:05 Academic Background and Family History chapter 2
03:05 Parent Occupations and Early Influences
04:06 Discussion of New York vs. Boston Nostalgia
05:07 Connections to New York, Boston, and Nostalgia chapter 1
05:07 Connection to Adam Grant and Professional Overlap
06:08 Professional Relationships with Adam Grant chapter 2
06:08 Comparison of Research Focus with Adam Grant
06:40 Philosophy of Organizational Psychology
07:40 Philosophy of Organizational Psychology and Psychological Safety chapter 1
07:44 Historical Roots of Psychological Safety
08:16 Defining Psychological Safety in Learning Environments chapter 2
08:16 Conceptualizing Safe Spaces for Innovation
08:44 Balancing Evidence-Based Dialogue with Emotional Sensitivity
09:18 The Social Calculus of Speaking Up chapter 3
09:18 Risk Assessment in Team Communication
09:47 The Fear of Rejection and Status Loss
10:17 Calculating Personal vs. Team Benefit
10:50 Individual Traits and Group Dynamics chapter 3
10:50 Genetic Influences on Assertiveness
11:20 Individual Variation in Confrontational Aptitude
11:52 Emergent Norms Within Long-Term Teams
12:23 Biological Foundations of Confrontation chapter 2
12:23 Biological Markers of Conflict Readiness
12:54 Chimpanzee Troop Analogies for Human Alpha Dynamics
13:26 The Power of Group-Level Collaboration chapter 4
13:26 Group-Level Advantage Over Individual Effort
13:56 Systems as Collective Achievements
14:26 Dependence on Institutional Functioning
14:57 Challenges of Changing Group vs. Individual Behavior
15:28 Systems Thinking and Societal Change chapter 1
15:28 Strategies for Societal-Level Transformation
16:00 Shifting from Self to Collective Identity chapter 2
16:00 The Need for Belonging and Fear of Exclusion
16:31 From Personal Experience to Psychological Safety Research
17:01 Psychological Safety and the Science of Failure chapter 3
17:01 Early Academic Encounter with Psychological Safety
17:33 Consulting at General Motors and Observing Stagnant Culture
18:06 Comparing GM to Silicon Valley Dynamics
18:37 Organizational Culture in Legacy Industries chapter 5
18:37 Hierarchical Communication Barriers at GM
19:07 The Lab Experiment on Competitor Cars
19:38 Observing the Impact of Structured Hierarchy on Innovation
20:10 The Role of Senior Leadership in Stifling New Ideas
20:40 Academic Decision to Pursue a PhD in Organizational Behavior
21:12 Academic Path to Studying Learning Organizations chapter 3
21:12 Mentorship with Richard Hackman and the Study of Teamwork Errors
21:43 Designing a Correlational Study on Medication Errors
22:15 Data Collection and Initial Findings of the Study
23:17 Revisiting Team Error Reporting and Initial Hypotheses chapter 3
23:17 Initial Data Misinterpretation and Emotional Response
23:47 Fear of Failure and the Counterintuitive Findings
24:19 Team Climate as a Predictor of Error Reporting
24:49 Defining Good vs. Bad Teams and Survey Methodology chapter 4
24:49 Insight into Measurement Bias in Good Teams
25:21 Survey Items and Correlations Among Team Measures
25:53 Limitations of Self‑Report and Clinician Perceptions
26:23 Learning vs. Non‑Learning Climates in Teams
26:54 Self‑Organizing Complex Systems and Personal Academic Roots chapter 3
26:54 Expert Consultation on Self‑Organizing Systems
27:26 Academic Roots in Synergetics and Complex Systems
28:30 Conceptualizing Interpersonal Climate as a Learning Mechanism
29:00 Designing a Field Study on Interpersonal Climate in Corporate Teams chapter 3
29:00 Field Study Design with Herman Miller Teams
29:32 Operationalizing Learning Behaviors in Team Contexts
30:03 Influence of Beliefs About Mistakes on Team Performance
31:05 Early Academic Foundations and Team Dynamics chapter 3
31:05 Assumptions About Team Performance in Sales and Management
31:36 Immediate Feedback Loops in Sales Versus Long-Term Product Development
32:07 HR’s Role and the Perception of Power Within Organizations
32:40 Peer Review, Psychological Safety, and Publication Challenges chapter 3
32:40 Peer Review Critiques and the Naming of Psychological Safety
33:12 Empirical Evidence Linking Team Cohesion to Performance
34:14 Google’s Large-Scale Study and the Identification of Key Predictors
34:44 Google’s Study and the Rise of Psychological Safety in Corporate America chapter 1
34:44 Media Amplification and Corporate Adoption of Psychological Safety
35:45 Personal Reflections on Failure, Learning, and Contextualizing Risk chapter 2
35:45 Personal Journey Through Failure Research and Its Relevance Today
36:49 Contextualizing Failure Across Industries: From Silicon Valley to Aviation
38:53 Burning the Boats and Psychological Commitment chapter 3
38:53 Leadership Confidence Statements
39:23 Burn the Boat Metaphor in Business
39:56 Psychological Safety in High‑Risk Domains
40:27 High‑Stakes vs Creative Failure Management chapter 3
40:27 Intelligent Failure Concept
42:00 Basic Failures and Human Error
42:30 Complex Failures and Multi‑Causal Events
43:04 Types of Failures Explained chapter 1
43:04 Financial Mistake Case Study
45:06 Real‑World Examples and Lessons chapter 1
45:06 Aviation Accident Analysis
47:09 Fear of Failure and Social Dynamics chapter 4
47:09 Team Dynamics and Speaking Up
47:42 Primal Fear of Loss and Rejection
48:13 Denial, Face-Saving, and Cultural Failure
48:45 Impression Management vs. Vulnerability
49:16 Cognitive and Emotional Strategies for Failure Management chapter 4
49:16 Social Media and Authentic Connection
49:48 Aversion, Confusion, and Fear of Failure
50:19 Intelligent vs. Basic Failures
51:22 Creating a Failure Mindset
51:54 Contextual Decision-Making in Risk Situations chapter 3
51:54 Contextual Uncertainty and Stakes
52:25 Persistence vs. Stubbornness
52:57 Pivoting and Acceptance in Failure
54:30 Reframing Failure as Pivot chapter 2
54:30 Pivot Celebration vs Failure Party
55:01 Edison Quote and Learning Attitude
56:03 Team Debrief and Learning Culture chapter 2
56:03 Formula One Debrief Process
56:35 Team Perspective on Mistakes
57:07 Humor, Empathy, and Accountability in Groups chapter 3
57:07 Humorous Embarrassment as Bonding
57:39 Empathy and Apology in Group Settings
58:10 Gratitude for Accountability
58:42 Psychological Safety and Organizational Accountability chapter 2
58:42 Psychological Safety vs Punishment
59:53 Ownership and Empowerment in Accountability
1:00:45 The Anatomy of a Genuine Apology chapter 2
1:00:45 Purpose of Apology
1:01:15 Components of a Good Apology
1:01:46 Understanding Apology and Intent chapter 2
1:01:46 Apology Focused on Impact, Not Intent
1:02:19 Judgment Based on Actions Over Intentions
1:02:49 Perfectionism in Parenting chapter 3
1:02:49 Perfectionism in Family Culture
1:03:19 Parental Reinforcement of Perfectionism
1:03:50 Fixed vs Growth Mindset Overview
1:04:21 Growth Mindset and Process Focus chapter 2
1:04:21 Encouraging Process Over Outcome
1:04:52 Parenting Strategies for Growth Mindset
1:05:23 Encouraging Failure as Learning chapter 3
1:05:23 Handling Failure Experiences with Children
1:05:53 Encouraging Curiosity and Process Appreciation
1:06:24 Teaching Resilience Through Failure
1:06:57 Parental Reflection on Accountability and Resilience chapter 2
1:06:57 Parental Accountability and Emotional Reflection
1:07:28 Parenting in the Context of Dating and Heartbreak
1:08:32 The Science of Failing and Future Writing chapter 1
1:08:32 The Value of Failure Science for Parents
1:18:31 Exploring Sweet Treats and Unexpected Food Adventures chapter 3
1:18:31 Sunday Treats and Peanut Parfait Dilemma
1:19:02 Ordering New Flavors via DoorDash in Travers City
1:19:34 Dairy Queen Visits and Bread Consumption Habits
1:20:05 Bread Sticks, Cream Cheese Spreads, and Greek Restaurant Tales chapter 1
1:20:05 Highland House Bread Sticks and Cream Cheese Spread
1:21:38 Traveling to Traver City: Hops Fields, Tubing Misadventures, and Local Eats chapter 3
1:21:38 Greek Salad, Barbecue Chicken, and Unlimited Spreads
1:22:40 Hops Fields Tour and Tubing Attempt in Traver City
1:23:41 Bob Evans Experience and Southern Food Culture
1:24:42 Bob Evans, Cracker Barrel History, and Childhood Food Memories chapter 1
1:24:42 Cracker Barrel History, Founding Story, and Childhood Memories
1:28:27 Jet Ski Adventure and Lake Experience chapter 1
1:28:28 Planning the Jet Ski Trip
1:29:32 Junior High Filmmaking Memories chapter 6
1:29:32 Jet Ski Incident and Safety Talk
1:29:32 Junior High Film Project Overview
1:30:03 Camera Operator Praise for Ruthie
1:31:05 Jet Ski Crash and Physical Impact
1:32:39 Post‑Crash Recovery and Reflection
1:33:44 Confrontation with Other Jet Skier Group
1:34:17 Discussion of Women’s Colleges and Sororities chapter 3
1:34:17 Women’s College History Overview
1:35:51 Sorority Documentary Summary
1:36:54 Critique of Sorority Ranking System
1:37:26 Sorority Culture and Social Dynamics chapter 3
1:37:26 Recruitment and Selection Process in Sororities
1:37:57 Personal Experience with a Southern School’s Sorority System
1:40:05 Discussion of Specific Sorority Rankings at Auburn and Alabama
1:41:07 Ranking, Popularity, and Perceived Hotness chapter 4
1:41:07 Hotness as a Ranking Metric in Sororities
1:42:44 Philanthropy and Public Perception of Sorority Image
1:43:45 Comparing Sororities Across Universities (Auburn vs. Georgia)
1:44:48 Impact of Sorority Membership on Social Opportunities
1:45:19 Myth-Busting and Fact-Checking College Stories chapter 1
1:45:19 Fact-Checking College Myths and Pop Culture References
1:46:56 Acknowledging Colleagues' Support chapter 2
1:46:56 Ben & Matt’s Contribution to Kimmel Staff
1:47:10 Discussion of Emotional Intelligence Quiz
1:47:29 Planning Interactive Activities and Corporate Mishaps chapter 1
1:47:29 City Bank $800 Million Computer Error
1:48:02 Revlon’s $800 Million City Bank Incident chapter 2
1:48:02 Revlon’s Legal Battle Over the $800 Million
1:48:32 Light‑hearted Reactions to the Money Story
1:49:05 Return to Studio and Casual Banter chapter 2
1:49:05 Personal Catch‑up and Future Plans
1:49:37 Closing Remarks and Farewell

Transcript

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