The Science Of Analysing Conversations - Elizabeth Stokoe

Chris Williamson
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Chapters & Sections (54)

0:00 The Function of Filler Talk in Conversations chapter 4
0:00 The Function of Filler Talk in Conversations
1:47 Conveying Danger Without Using Threatening Words
3:19 Conversation Starters and Small Talk Analysis
4:58 Cold Calling Chatbots and Human Interaction
7:18 Social Interactions and Service Expectations chapter 3
7:18 Social Interactions in Everyday Life
9:30 Importance of Brevity in Communication
10:59 Effective Communication in Customer Service Calls
12:08 Personality Insights from Verbal and Nonverbal Cues chapter 2
12:08 Personality Insights from Verbal Communication
14:01 Effective Communication Strategies in Conflict Situations
16:14 Ending Conversations with Empathy and Awareness chapter 2
16:14 Social Etiquette in Telephone Conversations
18:41 Effective Use of Silence in Conversations
20:24 Understanding Silence in Conversations chapter 3
20:24 Silence in Conversations and Interaction
23:00 Silence in Conversation is Unnatural
24:30 Human Interaction and Response Time Analysis
26:01 Question Asking Techniques in Podcasting chapter 3
26:01 Podcasters Asking Leading Questions
27:28 Comfort and Silence in Questioning Situations
29:00 Language and Interaction in Real-World Situations
31:11 Mystery Shoppers vs Real Pet Owners chapter 2
31:11 Mystery Shoppers vs Real Pet Owners
33:44 Language Stereotypes and Filler Words
35:21 Language Evolution and Usage Patterns chapter 2
35:21 Language Evolution and Usage Patterns
37:44 Challenging Communication Myths and Statistics
39:56 Body Language and Nonverbal Communication chapter 2
39:56 Body Language and Nonverbal Communication
42:01 Social Interaction in Natural Settings
44:02 Cultural Conditioning and Nonverbal Communication chapter 3
44:02 Cultural Conditioning and Facial Expressions
45:28 Passive Behavior and Social Interactions
46:44 Smooth First Date Conversation Techniques
48:29 The Psychology of Online Dating Conversations chapter 1
48:29 Text Messaging and Relationship History
53:41 Crisis Negotiation Strategies and Effective Communication chapter 4
53:41 Crisis Negotiation Strategies and Techniques
55:27 Negotiation Strategies for Suicidal Individuals
56:44 Negotiation Strategy for Crisis Situations
58:04 Negotiation Strategies and Crisis Communication
1:00:32 Language Influence on Human Behavior chapter 3
1:00:32 Language Influence on Human Behavior
1:02:24 Language Influence on Human Behavior
1:03:39 Negotiation Techniques and Persuasion Strategies
1:05:48 Empathy in Crisis Negotiations chapter 2
1:05:48 Empathy in Crisis Negotiations
1:08:18 Effective Communication in Crisis Situations
1:10:24 Complexity of Language Communication chapter 3
1:10:24 Complexity of Human Communication
1:12:44 Initial Mediation Conversation Techniques
1:13:57 Effective Communication in Mediation Process

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