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Chapters & Sections (68)
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0:00
Reunion with Former Boss and Business Mentor
1:38
Nostalgic Conversation about Past Experiences
3:10
Early Aquarium Enthusiasm and Online Community
4:48
Online Encounter with a Stranger as a Teenager
6:37
Frag Swap Experience for Young Aquarist
8:29
Meeting Andy at Pacific Aqua Farms Warehouse
9:45
Exciting Experience at a Large Fish Wholesaler
11:01
Recalling Coral Identification Enthusiasm
13:56
Childhood Memories of Working at a Pet Store
15:59
Late Night Work and Coral Observation
18:49
Nostalgic Discussion of Old Camera
20:19
History of Coral Nomenclature and Marketing
24:40
Financials and Website Development Discussion
26:21
Office Space and Rent Discussion
27:34
Early Days of Online Shopping Experience
29:12
Recalling a Challenging Time in Business
31:07
Business Operations of Reef Madness
32:45
Graham's Relationship as Boss and Employee
34:01
Coral Processing and Photoshop Experience
35:39
Coral Sellers Misrepresenting Photos
36:53
Sustainable Coral Collection in Fiji
38:08
Importance of Customer Service in Business
39:54
Customer Service Strategies for Business Success
41:24
Customer Refund Policy Discussion
43:30
Customer Service and Business Principles
45:25
Customer Service Experience with Coral Orders
47:30
Reason for Dropping Out of High School
50:06
Skipping School Due to Sleep Apnea
51:27
Discussion about Past School Experience
53:52
Student Negotiates with Teacher about Attendance
55:31
Parental Expectations vs. Child's Passion
56:52
High School Experience and Business Transition
58:14
Reason for Leaving Previous Job
59:30
Reunion and Catching Up on Life
1:01:42
Motivation and Goals in Life
1:03:20
Artist Creates Detailed Hand-Carved Fish Sculptures
1:05:31
Gratitude and Career Reflection
1:06:53
Graham's Work Style and Micromanaging
1:08:08
Stress of Podcast Deadlines and Business Advice
1:10:26
Remote Work Challenges and Family Obligations
1:12:09
Remote Work Challenges and Productivity
1:13:42
Discussing Business Decision Making and Trust Issues
1:15:22
Importance of Reliable Wi-Fi for Video Performance
1:16:43
Customer Frustration with Wi-Fi Service
1:18:09
Discussing Mac Purchase for Work Efficiency
1:19:38
Equipment Upgrade Discussion and Decision
1:21:49
Discussing Buying MacBooks and Travel Plans
1:24:19
Planning a Trip to the South Pacific
1:26:13
Planning a Business Trip to Tonga
1:27:30
Discussion on Hourly Rate and Podcast Appearance
1:28:38
Positive Experience on the Show
1h 59m⏭ 3
2h 20m⏭ 4
1h 38m⏭ 5
1h 30m⏭ 3
2h 34m⏭ 4
2h 7m⏭ 3
2h 10m⏭ 3
1h 44m
1h 46m⏭ 1
2h 11m⏭ 3
1h 50m⏭ 4
1h 39m⏭ 3
48m⏭ 1
1h 40m⏭ 3
1h 22m
1h 16m⏭ 4
1h 50m⏭ 3
31m⏭ 1
1h 0m⏭ 1
4h 6m⏭ 2
2h 15m⏭ 2
1h 1m
1h 28m⏭ 2
47m