Loading transcript...
Click for full transcript
Chapters & Sections (194)
▼
00:00
Host Welcome and Guest Introduction
00:30
Discussion of Psychological Safety Concept
01:00
Light‑Hearted Costume Commentary
01:33
Poison Ivy Story and Humor
02:03
Discussion of Poison Ivy Origins
02:34
Family Background and Education History
03:05
Parent Occupations and Early Influences
04:06
Discussion of New York vs. Boston Nostalgia
05:07
Connection to Adam Grant and Professional Overlap
06:08
Comparison of Research Focus with Adam Grant
06:40
Philosophy of Organizational Psychology
07:44
Historical Roots of Psychological Safety
08:16
Conceptualizing Safe Spaces for Innovation
08:44
Balancing Evidence-Based Dialogue with Emotional Sensitivity
09:18
Risk Assessment in Team Communication
09:47
The Fear of Rejection and Status Loss
10:17
Calculating Personal vs. Team Benefit
10:50
Genetic Influences on Assertiveness
11:20
Individual Variation in Confrontational Aptitude
11:52
Emergent Norms Within Long-Term Teams
12:23
Biological Markers of Conflict Readiness
12:54
Chimpanzee Troop Analogies for Human Alpha Dynamics
13:26
Group-Level Advantage Over Individual Effort
13:56
Systems as Collective Achievements
14:26
Dependence on Institutional Functioning
14:57
Challenges of Changing Group vs. Individual Behavior
15:28
Strategies for Societal-Level Transformation
16:00
The Need for Belonging and Fear of Exclusion
16:31
From Personal Experience to Psychological Safety Research
17:01
Early Academic Encounter with Psychological Safety
17:33
Consulting at General Motors and Observing Stagnant Culture
18:06
Comparing GM to Silicon Valley Dynamics
18:37
Hierarchical Communication Barriers at GM
19:07
The Lab Experiment on Competitor Cars
19:38
Observing the Impact of Structured Hierarchy on Innovation
20:10
The Role of Senior Leadership in Stifling New Ideas
20:40
Academic Decision to Pursue a PhD in Organizational Behavior
21:12
Mentorship with Richard Hackman and the Study of Teamwork Errors
21:43
Designing a Correlational Study on Medication Errors
22:15
Data Collection and Initial Findings of the Study
23:17
Initial Data Misinterpretation and Emotional Response
23:47
Fear of Failure and the Counterintuitive Findings
24:19
Team Climate as a Predictor of Error Reporting
24:49
Insight into Measurement Bias in Good Teams
25:21
Survey Items and Correlations Among Team Measures
25:53
Limitations of Self‑Report and Clinician Perceptions
26:23
Learning vs. Non‑Learning Climates in Teams
26:54
Expert Consultation on Self‑Organizing Systems
27:26
Academic Roots in Synergetics and Complex Systems
28:30
Conceptualizing Interpersonal Climate as a Learning Mechanism
29:00
Field Study Design with Herman Miller Teams
29:32
Operationalizing Learning Behaviors in Team Contexts
30:03
Influence of Beliefs About Mistakes on Team Performance
31:05
Assumptions About Team Performance in Sales and Management
31:36
Immediate Feedback Loops in Sales Versus Long-Term Product Development
32:07
HR’s Role and the Perception of Power Within Organizations
32:40
Peer Review Critiques and the Naming of Psychological Safety
33:12
Empirical Evidence Linking Team Cohesion to Performance
34:14
Google’s Large-Scale Study and the Identification of Key Predictors
34:44
Media Amplification and Corporate Adoption of Psychological Safety
35:45
Personal Journey Through Failure Research and Its Relevance Today
36:49
Contextualizing Failure Across Industries: From Silicon Valley to Aviation
38:53
Leadership Confidence Statements
39:23
Burn the Boat Metaphor in Business
39:56
Psychological Safety in High‑Risk Domains
40:27
Intelligent Failure Concept
42:00
Basic Failures and Human Error
42:30
Complex Failures and Multi‑Causal Events
43:04
Financial Mistake Case Study
45:06
Aviation Accident Analysis
47:09
Team Dynamics and Speaking Up
47:42
Primal Fear of Loss and Rejection
48:13
Denial, Face-Saving, and Cultural Failure
48:45
Impression Management vs. Vulnerability
49:16
Social Media and Authentic Connection
49:48
Aversion, Confusion, and Fear of Failure
50:19
Intelligent vs. Basic Failures
51:22
Creating a Failure Mindset
51:54
Contextual Uncertainty and Stakes
52:25
Persistence vs. Stubbornness
52:57
Pivoting and Acceptance in Failure
54:30
Pivot Celebration vs Failure Party
55:01
Edison Quote and Learning Attitude
56:03
Formula One Debrief Process
56:35
Team Perspective on Mistakes
57:07
Humorous Embarrassment as Bonding
57:39
Empathy and Apology in Group Settings
58:10
Gratitude for Accountability
58:42
Psychological Safety vs Punishment
59:53
Ownership and Empowerment in Accountability
1:00:45
Purpose of Apology
1:01:15
Components of a Good Apology
1:01:46
Apology Focused on Impact, Not Intent
1:02:19
Judgment Based on Actions Over Intentions
1:02:49
Perfectionism in Family Culture
1:03:19
Parental Reinforcement of Perfectionism
1:03:50
Fixed vs Growth Mindset Overview
1:04:21
Encouraging Process Over Outcome
1:04:52
Parenting Strategies for Growth Mindset
1:05:23
Handling Failure Experiences with Children
1:05:53
Encouraging Curiosity and Process Appreciation
1:06:24
Teaching Resilience Through Failure
1:06:57
Parental Accountability and Emotional Reflection
1:07:28
Parenting in the Context of Dating and Heartbreak
1:08:32
The Value of Failure Science for Parents
1:18:31
Sunday Treats and Peanut Parfait Dilemma
1:19:02
Ordering New Flavors via DoorDash in Travers City
1:19:34
Dairy Queen Visits and Bread Consumption Habits
1:20:05
Highland House Bread Sticks and Cream Cheese Spread
1:21:38
Greek Salad, Barbecue Chicken, and Unlimited Spreads
1:22:40
Hops Fields Tour and Tubing Attempt in Traver City
1:23:41
Bob Evans Experience and Southern Food Culture
1:24:42
Cracker Barrel History, Founding Story, and Childhood Memories
1:28:28
Planning the Jet Ski Trip
1:29:32
Jet Ski Incident and Safety Talk
1:29:32
Junior High Film Project Overview
1:30:03
Camera Operator Praise for Ruthie
1:31:05
Jet Ski Crash and Physical Impact
1:32:39
Post‑Crash Recovery and Reflection
1:33:44
Confrontation with Other Jet Skier Group
1:34:17
Women’s College History Overview
1:35:51
Sorority Documentary Summary
1:36:54
Critique of Sorority Ranking System
1:37:26
Recruitment and Selection Process in Sororities
1:37:57
Personal Experience with a Southern School’s Sorority System
1:40:05
Discussion of Specific Sorority Rankings at Auburn and Alabama
1:41:07
Hotness as a Ranking Metric in Sororities
1:42:44
Philanthropy and Public Perception of Sorority Image
1:43:45
Comparing Sororities Across Universities (Auburn vs. Georgia)
1:44:48
Impact of Sorority Membership on Social Opportunities
1:45:19
Fact-Checking College Myths and Pop Culture References
1:46:56
Ben & Matt’s Contribution to Kimmel Staff
1:47:10
Discussion of Emotional Intelligence Quiz
1:47:29
City Bank $800 Million Computer Error
1:48:02
Revlon’s Legal Battle Over the $800 Million
1:48:32
Light‑hearted Reactions to the Money Story
1:49:05
Personal Catch‑up and Future Plans
1:49:37
Closing Remarks and Farewell